Privacy Policy

1. Introduction

Shree Vinayak Foods ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

2. Information We Collect

Personal Information

When you place an order, we collect the following:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely by Razorpay)

Automatically Collected Information

• Browser type, IP address, device information, and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

• To process and fulfill your orders
• To communicate order updates and shipping information
• To process payments through Razorpay
• To arrange shipping and delivery through our logistics partner Shiprocket
• To respond to your inquiries and provide customer support
• To improve our website and product offerings
• To send promotional communications (only with your consent)

4. Third-Party Sharing

We share your personal information only with trusted third parties necessary to fulfill our services:

• Razorpay — for secure payment processing. Razorpay's privacy policy governs their handling of your payment data.
• Shiprocket — for order shipping and delivery. Your name, address, and phone number are shared to facilitate delivery.
• Supabase — for secure data storage and management.

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential cookies — for cart functionality and session management
• Analytics cookies — to understand how visitors use our website

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Payment data is handled entirely by Razorpay's PCI-DSS compliant infrastructure — we never store your card details on our servers.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for promotional communications

To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at: